Horrors of the Internet
You know, as I sit at my desk and recall the horrors of the last 2 weeks, I wonder whether I’m over-reacting. While I will be classy and leave the name of my internet provider out of this post, I have been getting some incredibly terrible service. This affects not only personal emails, but also important business activity as well.
For the past two weeks my roommate and I have had three repair people out, and countless calls to their helpdesk. Then, after just about everything had been replaced, my internet service went down, *again* on Sunday. Late last night, after speaking with two more technicians for over an hour and a half, my service was brought back up.
Does this happen to many people out there? I pay good money to have the internet at home… a lot of money, actually. There are many people in Regina that certainly cannot afford such convenience. However, when service so affects business, should the provider not be made to compensate their customers? Has anyone else encountered problems that they were compensated for? What is fair?
Hopefully this frustrating period of precarious and thoroughly unreliable internet service is over and done with. I certainly hope that internet providers are aware that in this day and age, their service is becoming more important by the day.
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About Stacey: Stacey is a University of Regina grad in political science. She's interested in electoral politics, poverty, and how we all interact. In her day job, she works closely with industry in Saskatchewan. Personally, her interests range from critical race theory to particle physics and cooking. When she grows up, she wants to change the world! |
